Customer Service—Do you believe in giving exceptional service? Are you friendly, enthusiastic, and passionate about customers being #1? Do you thrive in a busy environment with a variety of calls to keep you on your toes?
If you can answer yes to these questions, you should consider joining our Customer Service Call Center team in Taunton, where we take pride in hiring quality people. We’ll provide you with extensive training to support your success. We’ll empower you to think on your own and make the right decisions to support customer satisfaction. And when you’ve shown us you can excel, you'll have opportunities for advancement.
The Environment—The Environment Our Customer Service Call Center works closely with other departments, to provide:
• Great teamwork and supportive managers and co-workers
• State-of-the-art equipment and dynamic intranet information support
• Ongoing workshops for product education and updates
The Training Program—All new Customer Service Call Center employees begin with 8-10 weeks of paid classroom training, which includes job shadowing and mentoring. During your training, you’ll acquire all the tools, knowledge and resources to successfully handle customer calls, which include scheduling deliveries, answering general inquiries and questions about merchandise
The Career Path—If you are committed to exemplifying what Jordan’s is all about, then you are on the track for success. There are two tiers of customer service representatives and many of our supervisory/management positions are filled from within. We believe the best people to grow with the company are employees that excel at their job!
Ready to join the J-Team in Avon, Natick, Nashua, New Haven, Reading, Warwick or Taunton?
"The company and the management team provided me with the skills
and encouragement I needed to get where I am today."
Elaine, Customer Relations Representative